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Terms and Conditions

AGREEMENT WITH USROADTOURS AND ITS SUPPLIERS

READ THESE TERMS AND CONDITIONS BEFORE USING USROADTOURS.COM. YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THESE TERMS AND CONDITIONS OF USE. If you do not accept these Terms and Conditions of Use, please exit immediately.

 

THE TRAVEL SERVICES AVAILABLE ON USROADTOURS.COM ARE PROVIDED BY INDEPENDENT CONTRACTORS (“SUPPLIERS”) THAT ARE NOT AGENTS OR EMPLOYEES OF USROADTOURS. UNLESS PROHIBITED BY LAW, ORDINANCE, OR REGULATION, USROADTOURS DOES NOT ASSUME LIABILITY FOR ANY ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE OR LOSS, INCONVENIENCE, LOSS OF ENJOYMENT, MENTAL DISTRESS OR OTHER SIMILAR MATTER, DELAYED DEPARTURE, MISSED CONNECTION, SUBSTITUTION OF SERVICE OR ACCOMMODATIONS, TERMINATIONS OF SERVICE, OR CHANGES IN FARES AND RATES, AND/OR CANCELLATION OR DOUBLE BOOKING OF RESERVATIONS BY THE SUPPLIER.

ALL TRAVEL SERVICES AND DOCUMENTS ISSUED ARE SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED BY SUPPLIERS.

All content on the site is subject to amendment without notice. All content is published in good faith but USROADTOURS does not check the accuracy of all information provided by Suppliers. WE corrects errors and omissions upon learning of the same. USROADTOURS reserves the right to cancel a reservation, without liability or penalty to you, if an error or omission leads to a material and unreasonable outcome.

You must confirm special needs requests such as wheelchair accessible rooms immediately after confirmation of a reservation.

The site provides an invitation to you to make an offer to purchase travel inventory. USROADTOURS is not making an offer to sell any travel inventory by providing access to the travel inventory to you on the site. You make an offer to purchase travel inventory when you complete all of the following: read our Terms and Conditions, click on “I have read and agree with the Terms & Conditions stated above” to indicate your approval and understanding of our Terms and Conditions, and click on “Complete My Order” to finalize the offer to purchase the reservation. USROADTOURS is free to accept or reject your offer to purchase. Upon acceptance of your offer, WE will charge the entire payment owed, including applicable taxes and service fees when applicable, to the credit card that you provided to us.

Reservations depend on availability of travel products and are subject to confirmation upon payment.

You must ensure that the information that you provide to us when making a reservation is accurate. You must inform USROADTOURS of any relevant changes to your contact information and/or other relevant changes that you provided at the time of the reservation.

The information provided on the site relating to mapping and distances is provided for informational purposes only and is not a guarantee or warranty of any kind.

Your use of this site is subject to our Privacy Policy.

All content on the site is subject to amendment without notice. All content is published in good faith but USROADTOURS does not check the accuracy of all information provided by Suppliers. WE corrects errors and omissions upon learning of the same. USROADTOURS reserves the right to cancel a reservation, without liability or penalty to you, if an error or omission leads to a material and unreasonable outcome.

You must confirm the Supplier’s ability to meet special needs requests such as wheelchair accessible rooms directly with the Supplier. You should confirm this information immediately after confirmation of a reservation.

Tours, Vacation Packages, Show (“Activity”)

Your purchase of Activity tickets is not accepted and confirmed until USROADTOURS sends an email, including ticket confirmation numbers, advising of the confirmation of the reservation and receipt of payment in full. USROADTOURS initial automated notification email, which does not contain ticket numbers, will be sent prior to the confirmation and is NOT a confirmation of the reservation even if the site indicates availability. If you do not receive a second email with the ticket numbers within 72 hours of booking, it is your responsibility to contact the USROADTOURS customer support immediately.

Packages and tours containing a bus component shall be subject to policies regarding bus tickets irrespective of the value of the components of the package or tour.

Payments

You must be 18 years of age and capable of legally entering into a binding contract to make a payment for travel inventory on the site.

With the exception of group services, reservations must be paid in full by credit card at the time of reservation.

USROADTOURS reserves the right to automatically charge the credit card upon acceptance of your offer to purchase travel inventory. USROADTOURS reserves the right to re-invoice in the event of clerical errors.

USROADTOURS follows generally accepted practices for processing payments using credit cards. Please refer to our Privacy Policy for more detailed information regarding how we protect your personal information.

Cancellations & Complaints

Once USROADTOURS sends you a confirmation of your purchase, a minimum cancellation fee shall apply. The applicable cancellation policies of service will MAILED TO YOU BEFORE CANCELLATION FOR YOUR ACCEPTANCE.

Cancellation requests and complaints made directly to the Supplier will not be reviewed by USROADTOURS.

Refunds and No Shows

No refunds or exchanges will be made for any unused, complimentary components of travel service. No refunds will be provided for lost, destroyed or stolen documents or tickets. USROADTOURS reserves the right to determine whether to provide a refund for consumed travel products.

Acceptance of a refund constitutes a waiver by the customer of all rights and remedies under applicable law other than the amount of the refund.

Taxes, & Service Fees

The Supplier, not the USROADTOURS, is the vendor of your travel inventory. The Supplier, as vendor, collects and remits taxes including but not limited to sales and use taxes, value added tax, excise tax, facility taxes, and other imposed taxes to the applicable tax authorities. USROADTOURS is not a vendor or co-vendor associated with the Supplier. The service charge imposed by USROADTOURS on your reservation is retained to fulfil your reservation requests.

Rates are only guaranteed after receipt by USROADTOURS of full payment and issuing of confirmation with ticket confirmation number(s). Rates and schedules are subject to change without notice prior to payment and acceptance of your offer to purchase.

Generally, restrictions apply to children and minors traveling alone, and Suppliers’ rules may forbid such travel. It is your obligation to check the information on the site before making a reservation for an individual traveling alone who is under the age of 21.

Fees assessed by payers’ credit card processor, including international credit card transactions fees, will not be refunded by USROADTOURS. Note that WE may use credit card processors that process the credit card payment transaction outside your local area.

Accepted Use of Site

By using USROADTOURS.COM website, you agree to be legally bound by these terms, which shall take effect immediately.

If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use USROADTOURS website.

USROADTOURS may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by USROADTOURS

Your use of USROADTOURS sites is intended for personal, non-commercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site.

Disclaimers & Limitations of Liability

Under no circumstances will USROADTOURS or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of TakeTours.com regardless of the form of action.

USROADTOURS and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.

Furthermore, USROADTOURS and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control, nor for any additional expenses or damage due to changes in advertised schedules or services or any other cause outside of their control.

USROADTOURS does not warrant the accuracy, correctness, reliability, comprehensiveness, on OUR website.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

By visiting usroadtours.com website, you agree that the laws of the state of Delaware, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Aztec Global LLC / USROADTOURS.com.

Any dispute to products you purchase through USROADTOURS.com shall be submitted to confidential arbitration in Wilmington, Delaware.  USROADTOURS.com may seek injunction or other appropriate relief in any state or federal court in the state of Delaware, and you consent to jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.